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Online Services


EMIS Patient Access is a web-based application which has been developed to expand the services available to patients from Mitcham Medical Centre. 
Current EMIS Patient Access Services are:

  • Online Appointments - This enables you to view, book, or cancel appointments with your doctor online.

  • Online Repeats - This allows you to request your repeat prescriptions online. After the practice has dealt with your request, you will be able to collect the prescription in the usual way.

  • Patient Summary – This allows you to view your allergy details and prescription history online.

How to Apply

  1. Bring in a valid form of photo ID for us to verify your request.

  2. Confirm that the address we hold on the system is correct.

  3. Provide us with a valid working email address and other contact details asked for.

  4. Wait for the staff member to print your registration token and instructions.

  5. Take your registration document home and follow the instructions to complete your registration.

Please visit our surgery for more information regarding this service and we will be happy to provide help where possible.

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments

Have Your Say


“iPlato” has launched!

iPlato is a 2 way communication service between you the patient and us your GP Surgery. This messaging service is primarily used for reminders about your appointments with the option to cancel them if you can no longer make it.


  • When you receive your reminder message which will be approximately 2 hours before your appointment, please follow the specific instructions to cancel your appointments should you need too.
  • Following your appointment you will be given the option to participate in our “Family and Friends Survey. Once again please follow the specific instructions to participate.

NOTE: All text costs associated with the reminders and surveys you receive will be covered by us providing you are responding to messages received from us using this service.


  • Don’t send urgent queries or requests via this service such as: Prescription Requests/Queries and Emergency Appointment Requests/Queries. To do such things please call the surgery you attend directly so that a member of staff can assist you.
  • Don’t send queries seeking medical advice from a GP regarding a problem you are experiencing as this service is not monitored 24 hours a day, 7 days a week. Please call the surgery you attend directly so that a member of staff can assist you.

We hope you will enjoy using this service as it will help us to improve the services we offer to all our patients including you.

Welcome to Mitcham Medical Centre

The doctors and staff at Mitcham Medical Centre surgery in Surrey (and Tooting) are proud to offer the highest standard of patient-centred healthcare.  We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.

Practice and Branch Surgery

The practice is split over two sites in Mitcham and Tooting and we are a member of the:

NHS Commissioning Board (London)

(Site updated 18/05/2018)

Contact Details

Mitcham Medical Centre

Contact Telephone

020 8648 3234
020 8640 1580

Mitcham Medical Centre - Tooting Branch

Contact Telephone

020 8672 1948
020 8672 6471
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